Emergency Notification System

Frequently Asked Questions

About the SF State Emergency Notification System

Q: What is SF State Alert?

The San Francisco State University Emergency Notification System, also known as SF State Alert, is a communications tool designed to rapidly disseminate emergency information and instructions in an emergency that threatens the lives and/or property of the campus community.

Q: Why have alert systems when we already have alarms in campus buildings?

While alarms are an effective way to evacuate a building, other types of emergencies, such as an active shooter incident, may require people to shelter-in-place. The best way to notify the campus in this type of situation is through a mass notification system.

Q: How do I opt-in for SF State Alert? How do I opt-out of SF State Alert?

If you choose to opt-in, it is critical that you make sure your personal contact information is up-to-date. 

For Students who wish to opt-in, please follow the below steps:

  1. Open the Student Center
  2. Navigate to the Personal Information section (bottom of Student Center)
  3. Select an option from the Phone Numbers drop-down box: Addresses, Email Addresses, Phone Numbers
  4. Click the Go button (double arrow)
  5. Click on "Add a Phone Number" button
  6. Select "Mobile Text" and enter your cell phone number to opt-in
  7. Save changes

For Faculty and Staff members who wish to opt-in, please follow the below steps:

  1. Navigate to HR Self-Service under the Gateway Launchpad
  2. Navigate to the My Personal Information section
  3. Select My Phone Number(s)
  4. Click on "Add a Phone Number" button
  5. Select "Mobile Text" and enter your cell phone number to opt-in
  6. Select “Preferred”
  7. Save changes

Q: How often are these “tests” going to happen?

Testing of the Emergency Notification System and evacuation will be done at least once annually. The tests may be announced or unannounced to ensure that new students, faculty, and staff will have the opportunity to become familiar with the process and fully participate. An e-mail notice will be sent several days in advance of each announced test to allow people to update their contact information and to avoid any undue alarm.